Careers at LVL-Up

A Coordinator is generally a newly-hired implementer who is in the period of on-boarding or has recently completed on-boarding with LVL-Up. A Coordinator’s main responsibility is to execute the tasks and deliverables of a project with guidance from an Associate, Consultant, or Program Manager (PM). This role is responsible for coordinating all aspects of the project, ranging from setting up meeting times, providing options on which Associates, Consultants, and PMs can make decisions, and executing specific instructions from Consultants and PMs. A Coordinator has typically never worked in a consulting and/or small business environment prior to LVL-Up, and has at least three years of professional working experience.

An Associate has had experience as a Coordinator previously and is responsible to implement tasks on projects with guidance from a PM, Director (DIR) or Executive (EXEC). An Associate is generally client-facing and will be assigned only billable client work. An Associate could be assigned to 2-3 projects at any given time. An Associate has typically never worked in a consulting environment prior to LVL-Up, but has worked with multiple clients, entrepreneurs, or small businesses previously.

A Client Manager has had experience as an associate and/or analyst previously and is responsible for autonomously running small fixed-fee projects or monthly recurring engagements with oversight or guidance from a PM, DIR or EXEC. A Client Manager should be an innovative thinker with strong technical and interpersonal skills. A Client Manager should have excellent communication skills and be autonomous in performing work efficiently.
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A Client Manager is generally client-facing and will be assigned billable client work with the exception of occasional internal deliverables (i.e. LVL-Up Overhead work). They could be responsible to lead and implement 2-3 projects at any given time. A Client Manager has typically worked in a consulting environment (either within LVL-Up or prior to LVL-Up) and worked with entrepreneurs and small businesses previously (either within LVL-Up or prior to LVL-Up). A four-year degree or an additional five years of professional experience is required for this position.

A Program Manager has had experience as a Consultant previously and is responsible to autonomously run large, fixed-fee projects, including scoping, budgeting, and resourcing with limited oversight or guidance from a Director or an Executive. Program Managers have the full-scope view of each client and/or project that has been assigned and ideally have been involved with the project from the discovery phase. A Program Manager is responsible for overseeing the achievement of larger organizational goals. This position requires excellent prioritization skills, teamwork, and the ability to navigate complex projects in order to effectively oversee multiple projects across LVL-Up. A bachelor’s degree and four years of consulting work (or a master’s degree) is required for this position.

A Director has had experience as a Program Manager previously and is responsible for a business arm (i.e. functional area) of LVL-Up. Directors have full responsibility over each client and/or project within their area. They will autonomously run business development, project scoping, and assign their project teams. They are responsible for the P&L of their division and for resolving any client issues faced by Associates or PMs on their projects.

A Director is generally external-facing and is responsible for both client billable work as well as LVL-Up Overhead work (e.g. Strategy and Business Development). They are responsible for all projects within their business arm at any given time.

The Director title is generally held indefinitely or in accordance with the Professional Development plan to reach an Executive title.

LVL-Up is a completely remote company. You can work from anywhere that you have an internet connection, however you must be authorized to work in the United States.

No. While the majority of our current workforce at LVL-Up are eligible family members with US Foreign Service or Military we welcome anyone who meets the requirements of the job position.

We all understand what it is like to PCS. We have standard operating procedures for what you need to do before you sign out for a PCS, Home Leave, or vacation.

We are headquartered in Arlington VA, however no one currently sits in our office space full time.

LVL-Up offers flexible hours (minimum 20 hours a week required); with an opportunity to transition to full-time work if desired.

LVL-Up has a robust on-boarding process - six months long! It allows you to learn how our software and internal processes work asynchronously. You will have an on-boarding mentor who will meet with you regularly (virtually) and be available for questions via email, virtual meetings, or chat.

Business development is not a requirement when you start with LVL-Up, unless it is stated in your job description.

No.